Terms of Sales

Terms & Conditions PDF

Article 1 : Preamble
These terms and conditions are agreed, firstly, by the company “La Fée Petits Pois” located at 32 Route de Furfooz Dréhance 5500, registered with the Crossroads Bank for Enterprises under number BE0840 783 825 hereinafter “seller” and, secondly, by any person or entity wishing to make a purchase via the vendor’s website, hereinafter referred to as “buyer”.

Article 2 : Object
These terms and conditions aim to define the contractual relationship between the seller and the buyer and the conditions applicable to all purchases made through the vendor’s site, the buyer either professional or consumer.
The acquisition of a good or service through this site implies acceptance by the buyer of these conditions of sale. These conditions shall prevail over any other general or special conditions not specifically approved by the seller.
The seller reserves the right to modify terms and conditions at any time. In this case, the applicable conditions are those in effect on the date of the order by the buyer.

Article 3 : Characteristics of goods and services
The products and services offered are those listed in different categories published on the seller’s site.
Each product is accompanied by a description provided by the supplier.
The photographs of the site are as accurate as possible but can not ensure a perfect similarity with the product, especially with regard to colors.
These products and services are offered within the limits of available stocks. If, despite its efforts, or all of the items are unavailable, the seller shall inform the buyer by e-mail as soon as possible and offer him the opportunity to choose between wait or cancel the order without charge unavailable items. Available items will be delivered normally.

Article 4 : Prices
Prices of goods and services on the site are in euros, all taxes (VAT and other applicable taxes).
The seller reserves the right to change prices at any time. However, the price applicable to the order are those in effect at the time of confirmation of it.
Prices do not include shipping cost and delivery.

Article 5 : Locations
The online sale of products and services presented on the seller’s site is for buyers who reside in Belgium.
Regarding international sales to France, the Grand Duchy of Luxembourg, the Netherlands and Spain and supplies required in these areas, buyers are required to contact the seller via the contact form to finalize before the sale.

Article 6 : Orders
The buyer who wishes to buy a custom creation must:
– Complete the identification sheet which show all the data requested;
– Complete the online order form giving all the references of selected products or services provided for this purpose.
Only direct contact via the form provided for that purpose can respond to the confirmation of the order.
The seller and the buyer and take all the measures concerning the choice of creating and making time.
A deposit of 50% is required upon confirmation of the order.
Once the order made, the seller agrees to send a photo of the finished creation.
Then the buyer shall, unless prior agreement, to make the payment of the balance of the order.
– The buyer who wishes to order a creative workshop must:
– Complete the identification sheet which show all the data requested;
– Complete the online booking form for this purpose or by selecting the chosen services.
– Make payment as provided;
The order is confirmed by its rules.
The confirmation of the order implies acceptance of these terms of sale, recognition of having perfect knowledge and waiver of its own conditions of purchase or other conditions. The All data recorded and confirmed valid proof of the transaction. Confirmation will be worth signing and acceptance of transactions.

Article 7 : Right of withdrawal
Personalized items with a sentence, a date or a name will not be repeated.
Items in stock or not customized will be returned 7 days after receipt. In this case, a purchase order (and only this) will be given to the buyer, usable in store for 1 year. This right of cancellation does not belong to the professional buyer.
Within this period, the consumer must notify its intention to abandon email and return,
at its expense and risk, the product delivered to the headquarters of “The Pea Fairy”: 32, 5500 Furfooz Dréhance Road.
The products must imperatively be returned in their original packaging, undamaged, with all their accessories, the manual and the invoice / delivery original. The products returned must not have been unpacked, unsealed or used in any way.
Incomplete goods, damaged, damaged or soiled by the customer will not be repeated.
The return is at the expense of the buyer.

Article 8 : Payment terms
Payments are:
– Onsite shop
– Wire Transfer
– By Paypal
The items ordered remain our exclusive property until full payment of the order by the buyer.

Article 9 : Shipments
Deliveries are made to the address indicated on the order form which can only be in the area agreed.
The merchandise is transported only by the delivery service KIALA risk of the buyer unless the buyer chose the time of payment of the shipping costs for insurance offered by the delivery service Kiala.
Delivery times are only given as an indication; if they exceed thirty days from the order, the sales contract may be terminated and the buyer paid.
For information, the sending of the control is within 2 working days approximately from the receipt of payment for the items in stock.
Regarding control of products, they will be made and sent according to the order book and agreed upon confirmation of the order.

Article 10 : Payment and withdrawal of an order in store
For each reservation or order, only with agreement between the seller and the buyer, it is possible to make the payment and withdrawal in store during business hours thereof or appointment made beforehand.

Article 11 : Guarantee
With regard to consumers, the seller guarantees the products they sell and the services it provides in accordance with the Law of 1 September 2004 on consumer protection in case of sale of consumer goods.
In case of non compliance of a product sold, the consumer must notify the seller as soon as possible precisely by letter or email.
This warranty covers only defects existing compliance at the time of delivery of goods. Defects or damage due to improper use, such as water, oxidation damage, fall or impact, negligence and wear, is not covered by warranty. Similarly, repairs made by unauthorized by the provider technicians, will result in the cancellation of the guarantee. The invoice or delivery function as as security and must be retained by the consumer and original products. If the product is used for non-private purposes, the limited warranty conditions of the manufacturer / supplier are in effect.

Article 12 : Measures and safety precautions concerning creations
All creation is created by me and customized hand, particular attention is paid to both quality of raw materials, finishes as creations.
However, it is your responsibility to regularly check the integrity of creation in terms of both accessories (ribbons, labels, son floss, snaps, clips clothes, zippers ..) that the seams.
In case of wear, damage or any other anomaly, or the establishment (s) will be (s) out of children’s reach
All my creations within the craft field, no compliance testing on the finished products are made in laboratories and in any case the seller will not be held responsible for a failure, a lack of vigilance or misuse of product.
Interview :
Washing machine at 30 ° C and then drying in the open flat is recommended.
Ironing will be at a mild temperature (Wool mode) without steam.
The use of the dryer is avoided.
In case of doubt or without indication feel free to contact me.

Article 13 : Intellectual property
All Vendor site elements are and remain the exclusive intellectual property of it. Nobody is allowed to reproduce, use, repost, or use for any purpose whatsoever, even partially, elements of the site they are software, visual or sound. Any single link or hyperlink is strictly prohibited without the express prior written consent of the seller.

Article 14 : Personal data
All personal data required to process an order are retained by the seller or its employees and can be transmitted to companies with which the seller – or suppliers – working (s) where such disclosure is necessary to process the command.
The user also also authorizes the seller to use these data to compile statistics to improve its site, goods and service it offers. This information can also be used to enable the dissemination by any means of communication, information relating to the business of the seller to customers.
The seller finally keeps personal data to facilitate future orders.
The seller agrees to the remainder not to disclose the information available to another company or another company.
Data kept by the seller may at any time be requested and corrected on request.

Article 15 : Evidence
The parties agree, in the context of their relations, electronic evidence (by way of example: email, computer backups, …).

Article 16 : Litigation
These online sales conditions are subject to Belgian law. In case of dispute, the courts of the seller’s registered office are competent, unless stringent public order provisions.

La Fée petits pois
32, Route de Furfooz
5500 Dréhance (BELGIQUE)
+32 479 29 86 29